Oversaw web and mobile application projects from inception to delivery for Fortune 500 companies.
 

Served as overall UX lead on redesign of company mobile application with $11 million budget, preparing new transactions while establishing reusable components and defining clear standards used across application.
 

Directed wide-ranging creative efforts on large-scale implementation of HR-based outsourcing web portal.
 

Translated business requirements into innovative solutions for end-users.
 

Liaised among business analysts to gather requirements necessary toward executing intuitive wireframes utilized for functional specifications, stakeholders’ sign-off, and page development.
 

Prepared deliverables, including user personas, user flows, and prototypes that demonstrated functionality of solutions.
 

Presented and explained solutions to stakeholders and leadership, negotiating changes.
 

Worked with designers, usability specialists and writers to prepare high-fidelity deliverables.
 

Streamlined sales demo updates by providing offshore team with specification document, outlining HTML code and design changes that shortened demo availability by weeks.
 

Collaborated with development to implement solutions, based on final UX hand-offs.
 

Drove operational success by preparing user-centered design deliverables, including process flows, wireframes, configuration guides, and reports to streamline client processes.
 

Demonstrated strong multitasking abilities toward collecting user personas and task analyses, along with preparing usability test wireframes, partnering with research, and presenting results and recommendations to stakeholders for further review.
 

Created the information architecture, branding, and design of several content pages for Alight’s Smart-Choice Accounts.